Google reviews are a valuable resource for learning what people say about a business. They can help businesses understand their strengths and weaknesses. They can also help potential customers decide whether or not they want to do business with a particular company. However, seeing Google reviews can be tricky, especially for those unfamiliar with the process. In this article we will walk you how to easily see your Google reviews on desktop and mobile devices.
One way to see Google reviews is to search for the business on Google Maps. Once the business page comes up, scroll down to the reviews section. Here, you can read all the business reviews. If you have left a review for the business yourself, you can modify or delete it. Another way to see Google reviews is to navigate to the business’s Google My Business page, aka Google Business Profile. From here, you can read reviews and respond to them if necessary.
Did you know that 92% of consumers read online reviews, and Google reviews are among the most trusted sources? Businesses must maintain a positive online reputation.
Accessing Google Reviews on Desktop
If you’re looking to access your Google reviews on your desktop computer, it’s relatively straightforward. Here are the steps to follow.
Step 1: Sign in to your Google account
Before you can access your Google reviews, you need to sign in to your Google account. If you’re not already logged in, go to the Google homepage and click on the “Sign in” button in the top right corner. Enter your email address and password to sign in.
Step 2: Visit to Google Maps
Once you’re signed in to your Google account, go to Google Maps by typing “maps.google.com” into your web browser’s address bar.
Step 3: Search for your business
In the search bar at the top of Google Maps, type your business name. Make sure you enter your business name exactly as it appears on your Google My Business listing.
Step 4: Click on your business name in the search results
Once you’ve entered your business name into the search bar, you should see a list of search results. Look for your business name in the search results and click on it.
Step 5: Click on the Reviews tab
Once you’ve clicked on your business name in the search results, you should be taken to your business’s Google Maps page. On this page, you should see a tab labeled “Reviews.” Click on this tab to access your business’s Google reviews.
Overall, accessing Google reviews on desktop is simple and takes minutes. By following the steps outlined above, you should be able to quickly and easily access your business’ Google reviews.
In a survey, 54% of consumers said they consider Google reviews’ quantity and recency when determining a business’s credibility and trustworthiness.
Accessing Google Reviews on Mobile
If you want to access your Google reviews on your mobile device, you can do so easily by following a few simple steps. Here’s how:
Step 1: Open the Google Maps app
The first thing you need to do is open the Google Maps app on your mobile device. If you don’t have the app installed, you can download it for free from the App Store or Google Play.
Step 2: Search for your business
Once the app is open, use the search bar to find your business. Make sure you type in the exact name of your business, as it appears on your Google My Business listing.
Step 3: Tap on your business name in the search results
When you find your business in the search results, tap on the name to open the business profile page.
Step 4: Scroll down to the Reviews section
Once you’re on the Google Business Profile page, scroll down until you see the reviews section. Here, you can see all customer reviews for your business on Google.
By following these simple steps, you can easily access your Google reviews on your mobile device. It’s an easy way to keep track of what your customers say about your business. It also allows you to respond to any feedback or concerns they may have.
Consider Review Insights Pro
To read between the lines and find out what your customers are really saying about your service or product, plug your reviews into the Review Insights Pro app or Chrome extension.
Not only will it analyze the sentiment and keywords of your reviews, but it will also craft a professional response for you to customize and reply to. This simple tool will give you deep insights into your customers or competitors’ customers and save you time writing responses.
Take a free one-week unlimited access trial to start today.
In a recent survey, 88% of consumers said they trusted online reviews as much as personal recommendations. Businesses can leverage this trust by actively managing and promoting positive Google reviews.
Frequently Asked Questions
Can I access Google reviews without a Google account?
No, to access Google reviews, you need a Google account and sign in. This ensures that only authorized users can view and interact with reviews.
Are Google reviews only visible to business owners?
No, Google reviews are publicly visible to anyone who searches for a business on Google Maps or visits its Google My Business page. This allows potential customers to read and evaluate reviews before deciding.
Can I edit or delete my Google review?
Yes, if you have left a review for a business on Google, you can edit or delete it. Simply go to the Google Maps or Google My Business page of the business, locate your review, and follow the appropriate options to edit or delete it.
Should I respond to Google reviews?
While it’s not mandatory, responding to Google reviews has several benefits. It shows that you value your customers’ feedback, improves customer engagement, and can help address any concerns or issues raised in the reviews. Additionally, responding to reviews demonstrates your commitment to customer service.
Can I access Google reviews on desktop and mobile devices?
Yes, you can access Google reviews on desktop and mobile devices. On desktop, you can use Google Maps to search for a business and find the reviews section. On mobile, you can use the Google Maps app to search for a business and view reviews on the business’s profile page.
Are there tools available to analyze Google reviews?
Yes, there are tools like Review Insights Pro that analyze Google reviews’ sentiment and keywords. These tools provide valuable insights into customer feedback and can help craft professional responses. However, it’s imperative to note that such tools are optional and not directly affiliated with Google.
How to Easily See Your Google Reviews: A Step-by-Step Guide